IO Segurança: the new insurance that protects your glasses and your peace of mind
Your glasses deserve the same level of protection as your eyes, which is why Institutoptico has launched a new service to enhance security and convenience when the time comes. IO Segurança, an innovative insurance policy created in partnership with Habit.
Now available at all our stores, this insurance was designed to accompany customers from the moment of purchase, offering comprehensive coverage for prescription glasses and sunglasses in Portugal and abroad.
Full protection, no inconveniences
With a fully digital process integrated into the purchase, IO Segurança covers:
- Accidental damage
- Break
- Theft
- Robbery
Customers can choose between 12- or 24-month plans with affordable prices starting at 19.99€ per year, offering insurance coverage of up to 1,999€ adjusted to the value of the purchased glasses . There is no need for prior simulation, ensuring a fast, transparent and bureaucracy-free process.
If something happens, we are close by
In the event of an accident, customers do not need to look for solutions far from home. Repairs or replacements are carried out directly at Institutoptico group stores with the support of expert teams, and personalised follow-up. The assessment is quick and effective, designed to minimise disruption and maximise comfort.
It's the next level in optical experience.
In addition to offering customers peace of mind, IO Segurança represents a strategic reinforcement for the group’s stores, expanding the services available and contributing to a more complete, differentiated and loyal shopping experience.
As João Cerveira, General Director of Institutoptico, points out::
“With this insurance, we are reinforcing our commitment to providing solutions that respond to the real needs of our customers.” Our partnership with Habit enables us to offer a more innovative and convenient service, providing greater security and strengthening the trust we have built with our consumers and opticians.”
